In pursuit of "step forward every day", we aim to "manufacture world-class lighting products".
Instead of targeting popular products, we focus on the development and production of small (market) but high (value) products.
Customer satisfaction ≥99%
Effective rate of corrective action ≥92%
Customer complaint rate ≤2.0%
PHILIPS annual score ≥88
Product quality, improve step by step every day;
Service quality, improve step by step every day;
Management quality, improve step by step every day.